Privacy policy
FH Electrician Service Pty Ltd (ABN 57 654 148 375) explains how it handles personal information you provide to us.
Information we collect
When you contact us or request a quote, we collect the details you provide, including your name, contact details, work address, service needs, description of the work and any photos or documents you attach. We may also hold information needed to deliver the work, such as electricity retailer, NMI and billing details. Our website and hosting services may record technical information needed to operate and secure the site.
How we use it
We use this information to respond to enquiries, assess and quote work, provide services, administer accounts, keep business records and meet legal obligations. We may share information with staff, contractors, network providers and service providers where needed for these purposes. Payment links are provided through a separate payment provider; this website does not collect card details.
Access, correction and complaints
To ask for access to or correction of information we hold, or to raise a privacy concern, email the FH Privacy Officer at support@aspl2.com.au. We may need to verify your identity before responding. We will investigate complaints and respond within a reasonable timeframe.
Security and other websites
We take reasonable steps to protect information from unauthorised access or misuse. Links to external sites, including payment and network provider pages, are subject to those providers’ own privacy practices.