Payment policy
The payment schedule for your job is set out in your written quote or agreement.
Pay with ANZ Worldline Pay by Link
FH can send you a secure payment link for your invoice. Check the amount and available card or wallet options on the payment page before paying. Please include your invoice number when requesting a link.
Request a payment link ↗A payment link is issued for an individual invoice. This website does not collect card details.
Deposits and milestones
Any deposit, progress payment and final balance will be shown in the quote or agreement before acceptance. For residential solar and battery work, any requested deposit will be no more than 10% of the contract price. A project-specific quote may require no deposit.
Invoices and payment
Unless your written quote or agreement states otherwise, payment is due within 7 days of the invoice date. The final invoice records the work and any approved variations.
How to pay
Payment instructions appear on the FH invoice or approved payment link. Available options may include bank transfer, card or contactless payment at an in-person terminal or online. FH can send a secure ANZ Worldline Pay by Link on request for a specific invoice. Check the actual options displayed on your invoice, payment link or terminal. We disclose any applicable card surcharge before you pay. Always verify bank account details with FH using a known telephone number before making a transfer, especially if details change.
Late payment
Where permitted by the accepted agreement and applicable law, overdue amounts may attract interest at 10% per annum, calculated daily from the eighth day after invoice. We will contact you about an overdue amount before taking further recovery steps.
Consumer rights
Nothing in this policy excludes rights or remedies under the Australian Consumer Law. Project-specific solar and battery agreements may include additional protections.